This is part of a series of guest posts by Ram Rampalli, our crowdsourcing partner at eBay.
Part I – Assessment Stage
Part II – Pilot Stage
Part III – Analysis Stage
Part IV – Production Stage
About the author: Ram Rampalli created and leads the crowdsourcing program within the Selling & Catalogs team at eBay Inc. You can follow him on Twitter (@ramrampalli)
Building a successful portfolio of crowdsourcing projects – Part 1
Like many other organizations, eBay has leveraged offshore teams in several low-cost destinations to complete many routine operational processes. While many of these projects have been quite successful, outsourcing continues to pose several key challenges, especially around scalability and cost. As eBay began looking at several alternatives to address these challenges, crowdsourcing emerged as an attractive option.



